Season 1
Episodes
1 Communicating a sense of gratitude Mar 21, 2019
2 How to politely ask someone to repeat something Mar 21, 2019
3 Expressing an opinion concisely Mar 21, 2019
4 How to make explanations using photos and other materials Mar 21, 2019
5 Relaying messages Mar 27, 2019
6 Obtaining permission Mar 27, 2019
7 Making apologies May 6, 2019
8 Making suggestions May 13, 2019
9 Asking questions using keego Jun 3, 2019
10 Offering support Jun 10, 2019
11 Asking how to pronounce names Jul 1, 2019
12 Asking for clarification Jul 8, 2019
13 Answering phone calls for others Jul 29, 2019
14 Responding when you've been asked to do too many things Aug 5, 2019
15 Offering logical explanations Aug 26, 2019
16 Handling difficult negotiations over the phone Sep 2, 2019
17 Supporting a subordinate Oct 14, 2019
18 Politely explaining rules Oct 21, 2019
19 Dealing with ambiguous complaints Apr 13, 2020
20 Telling passengers in a hurry that they may be late May 11, 2020
21 Asking a shop manager to follow orders from head office Jun 8, 2020
22 Identifying your chance to speak at a meeting Oct 5, 2020
23 Explaining when there's been a misunderstanding Oct 12, 2020
24 Adjusting a schedule with a client Oct 19, 2020
25 Making small talk with a client Nov 9, 2020
26 Cheering up a junior employee who is feeling down Nov 16, 2020
27 Asking others for favors Dec 7, 2020
28 Checking that others have understood instructions Dec 14, 2020
29 Reporting to a superior that a coworker is ill Jan 4, 2021
30 Turning down a request for support politely Jan 11, 2021 31 Business Japanese Quiz Part 1 Mar 15, 2021 32 Business Japanese Quiz Part 2 Mar 22, 2021
33 Dealing with a complaint from a neighbor Jun 7, 2021
34 Asking for instant guidance Jun 14, 2021
35 Asking for further information Jul 5, 2021
36 Saying how much you can do Jul 12, 2021
37 Explaining that you can't make a decision on the spot Aug 2, 2021
38 Taking over someone's work without hurting their feelings Aug 9, 2021
39 Explaining a need for staffing adjustment Oct 18, 2021
40 Pointing out a senior coworker's mistake Oct 25, 2021
41 Words of support for a coworker Nov 15, 2021
42 Fielding an urgent request on the phone Nov 22, 2021
43 Determining what is worrying a client Dec 27, 2021
44 Making a polite request to a superior Jan 3, 2022
45 Asking someone to repeat and clarify Jan 10, 2022
46 Recommending additional repairs Feb 7, 2022
47 Business Japanese Review Special: Part 1 Feb 14, 2022
48 Business Japanese Review Special: Part 2 Feb 21, 2022